Play Video Automatically

Question:

I am using the WordPress Gallery plugin. What I saw the gallery, in the slider the video automatically starts, but on the iPad Air it doesn’t. The slider waits until you manually start the video.

Is there a way to start the video automatically on an iPad Air, or is this not possible?

Answer:

It's not possible. Video auto play is disabled on iPhone, iPad and Android. It's a limit by the devices.

Thumbnail Image for WordPress Audio Player

Question:

I've just installed this plugin for WordPress.

I'm having an issue with adding an image for an album of songs. For some reason, all I'm seeing is part of the background colour of the image. Does the image need to be a particular size?

The size of the actual image is 1024 by 1024. All I get is part of the white background and NOT the actual CD image.

Answer:

The plugin does not resize your image, so it just displays the top-left corner of your image, which is a white background.

Please resize your image to 100*100 with photoshop or any image resizing software, then add it to the plugin.

Position WordPress Slider on Webpage

Question:

So I fell in love with the free version of your Wonder Plugin Slider so I decided to upgrade to the commercial version. Now that I've deployed it on a site I'm working on for my company, I'm having trouble getting it to display properly on my page.

Specifically, I'm trying to create a space between your plugin and another plugin I'm using to display some logos. I've tried entering blank lines, tried the
tags, but nothing seems to work.

I'm not sure if this is a WordPress problem or something you can help with, but a response would be very much appreciated. Thanks.

Very Respectfully

Answer:

You can add the following HTML code between the two plugins, this will create a gap between them.

<div style="margin-top:100px;"></div>

You can change the margin top to a different value.

Responsive WordPress Slider on iPhone

Question:

I have been searching for several days now and run into your plug-in. I gotta say for ease of use, and quality it is the best one out there. I am ready to go pro, but here is my problem. I downloaded the FREE version made a video slider used the short code and placed it on my site. It looked great, but then when I looked at the site on my iPhone 5 it had not sized the slider down it was “huge" compared to the other images and threw everything off to one side in the iPhone browser. Is this something your technical folks have experienced and know about. Maybe they are working on an update.

I’m just frustrated cause I want this to be my solution and having it up and running yesterday.

Answer:

I don't know which plugin you are using: WonderPlugin Gallery https://www.wonderplugin.com/wordpress-gallery/ or WonderPlugin Slider https://www.wonderplugin.com/wordpress-slider/. But here is the solution for both plugins:

In the Gallery/Slider editor, step 3, Options tab, there is an option Support responsive web design, please check it.

Responsive WordPress Slider

SEO Image and Videos

Question:

I have recently installed you WordPress gallery and I love it and all the features. I was, however, wondering if it was possible to SEO each of the images and videos.

Answer:

The plugin is SEO friendly. The title you entered for your image is used for the img alt tag. The description you entered is used as an HTML5 data tag data-description.

How to remove the numbers from before the track names of the Audio Player

Question:

So I checked out the free version of the audio player and I really like. What a great job you have done with this. Especially with the backend. It's very user friendly! I like it so much I started looking into your other plugins.

A question regarding support. I've made quite a few customizations to the CSS but there are a couple changes I would like to make but I can't seem to figure out. For example, I would like to remove the numbers from before the track names or add a little space between the number and the track name. Are these the kind of things you can help with or would I be on my own?

Another question is about your website. I love your website! Especially the way it works on mobile devices. Did you code it? Is it a wordpress site and if so what theme or framework did you start with? I just think it functions perfectly for my needs and I would be very interested in know a little more about it.

Answer:

In the player editor, Step 3, Options, click "Advanced Options", then in the right side, "Advanced options", enter:

data-tracklistitemformat="%TITLE% - %ARTIST% %DURATION%"

If you want to add back the number, it's:

data-tracklistitemformat="%ORDER%. %TITLE% - %ARTIST% %DURATION%"

We will add more options to the user interface in the future version.

Our website is based on WordPress, but it's not a commercial theme, it's coded by our developer.

Add link to carousel image

Question:

I have created the carousel using your wordpress carousel plugin, but the option to link the image to a URL is not accessible – it remain grey – please can you help me here.

Answer:

You need to uncheck the option "Open current image in LightBox", then you can enter the weblink and the link target.

wordpresscarousellink

Remove watermark in commercial version

Question:

I just purchased the WonderPlugin Gallery Commercial Version 1.5 after trying the free version.

However the watermark “WonderPlugin” is still showing in every video.

How can that be corrected?

Answer:

Please follow this tutorial to upgrade to the commercial version: https://www.wonderplugin.com/wordpress-tutorials/how-to-upgrade-to-wonderplugin-commercial-version/.

Please also clear caches of your web browser before testing.

How to install and upgrade to the commercial version without losing existing work

After you purchase the commercial version, your membership account will be automatically created and your login information will be sent to your email address in minutes. After you receive the login details, please log in the Membership Area and download the commercial version.

Before following the tutorial, we highly recommend that you make a backup of your WordPress website.

There are two methods to upgrade to the latest commercial version without losing your existing work.

First Method:

There are 4 steps in this method.

Step 1 - Make sure the keep data option is enabled

In your WordPress backend, goto the left menu Plugin Name (e.g., Wonder Carousel, Wonder Slider, etc) -> Settings, make sure there is an option Keep data when deleting the plugin and the option is checked. The option is checked by default. If your current version is very old, it may not have this option. In this case, do not use this method, use the following second method instead.

keep-data

Step 2 - Deactivate and delete the old version

In the WordPress backend, goto the left menu Plugins -> Installed Plugins, deactivate the plugin and delete it. When deleting the plugin, ignore the warning "Are you sure you wish to delete these files and data" and click the button "Yes, Delete these files and data". This is a standard warning from WordPress.

delete-plugin

Step 3 - Install and activate the new version

In the WordPress backend, goto the left menu Plugins -> Add New, click Upload Plugin, select the downloaded commercial version plugin zip file, install and activate it.

Step 4 - Clear WordPress Caches

  • If you have installed a WordPress js/css minify plugin or WordPress cache plugin for example, Autoptimize, W3 Total Cache, WP Rocket, WP Fastest Cache, WP Super Cache, empty all caches from the plugin.
  • Some web hosts, for example, GoDaddy, WPEngine, SiteGround, DreamHost, will also cache web files. You need to clear caches of the web hosting before testing. Please contact your web hosting provider and ask about how to clear caches.
  • Clear caches of your web browser before testing

Second Method:

If you are using a very old version, you may need to use this method to upgrade the plugin. There are 3 steps in this method.

Step 1: Install the commercial version plugin via FTP

First please extract the commercial version plugin ZIP file to a folder on your computer, then upload the extracted Plugin folder to the wp-content/plugins folder in your WordPress FTP server.

When a ZIP file is extracted, some unzip software may add a parent folder outside of the Plugin folder. Please make sure you have uploaded the Plugin folder, not its parent folder.

If your WordPress already has an old version installed, make sure to overwrite the existing folder in the server. Or you can delete the old version files first then upload the new version files.

Step 2: Make sure the new version plugin is activated

In your WordPress backend, left menu, Plugins -> Installed Plugins, find the plugin from the list, make sure the plugin is activated. If it's not, click the Activate link.

Step 3 - Clear WordPress Caches

  • If you have installed a WordPress js/css minify plugin or WordPress cache plugin for example, Autoptimize, W3 Total Cache, WP Rocket, WP Fastest Cache, WP Super Cache, empty all caches from the plugin.
  • Some web hosts, for example, GoDaddy, WPEngine, SiteGround, DreamHost, will also cache web files. You need to clear caches of the web hosting before testing. Please contact your web hosting provider and ask about how to clear caches.
  • Clear caches of your web browser before testing