Add link to carousel image

Question:

I have created the carousel using your wordpress carousel plugin, but the option to link the image to a URL is not accessible – it remain grey – please can you help me here.

Answer:

You need to uncheck the option "Open current image in LightBox", then you can enter the weblink and the link target.

wordpresscarousellink

Remove watermark in commercial version

Question:

I just purchased the WonderPlugin Gallery Commercial Version 1.5 after trying the free version.

However the watermark “WonderPlugin” is still showing in every video.

How can that be corrected?

Answer:

Please follow this tutorial to upgrade to the commercial version: https://www.wonderplugin.com/wordpress-tutorials/how-to-upgrade-to-wonderplugin-commercial-version/.

Please also clear caches of your web browser before testing.

How to install and upgrade to the commercial version without losing existing work

After you purchase the commercial version, your membership account will be automatically created and your login information will be sent to your email address in minutes. If you do not receive the email, try to find it in your email SPAM or JUNK folder. If you still do not find it, contact us via support@wonderplugin.com.

After you receive the login details, please log in the Membership Area and download the commercial version.

There are two methods to upgrade to the latest commercial version without losing your existing work.

The First Method

There are 4 steps in this method:

Step 1 - Make sure the keep data option is enabled

In your WordPress backend, goto the left menu Plugin Name (e.g., Wonder Carousel, Wonder Slider, etc) -> Settings, make sure there is an option Keep data when deleting the plugin and the option is checked. The option is checked by default. If your current version is very old, it may not have this option. In this case, do not use this method, use the following second method instead.

Step 2 - Deactivate and delete the old version

In the WordPress backend, goto the left menu Plugins -> Installed Plugins, deactivate the plugin and delete it. When deleting the plugin, ignore the warning "Are you sure you wish to delete these files and data" and click the button "Yes, Delete these files and data". This is a standard warning from WordPress.

Step 3 - Install and activate the new version

In the WordPress backend, goto the left menu Plugins -> Add New, click Upload Plugin, select the downloaded commercial version plugin zip file, install and activate it.

Step 4 - Clear WordPress Caches

  • If you have installed a WordPress js/css minify plugin or WordPress cache plugin for example, Autoptimize, W3 Total Cache, WP Rocket, WP Fastest Cache, WP Super Cache, empty all caches from the plugin.
  • Some web hosts, for example, GoDaddy, WPEngine, SiteGround, DreamHost, will also cache web files. You need to clear caches of the web hosting before testing. Please contact your web hosting provider and ask about how to clear caches.
  • Clear caches of your web browser before testing

The Second Method

If you are using a very old version, you may need to use this method to upgrade the plugin. There are 3 steps in this method:

Step 1: Install the commercial version plugin via FTP

First please extract the commercial version plugin ZIP file to a folder on your computer, then upload the extracted Plugin folder to the wp-content/plugins folder in your WordPress FTP server.

When a ZIP file is extracted, some unzip software may add a parent folder outside of the Plugin folder. Please make sure you have uploaded the Plugin folder, not its parent folder.

If your WordPress already has an old version installed, make sure to overwrite the existing folder in the server. Or you can delete the old version files first then upload the new version files.

Step 2: Make sure the new version plugin is activated

In your WordPress backend, left menu, Plugins -> Installed Plugins, find the plugin from the list, make sure the plugin is activated. If it's not, click the Activate link.

Step 3 - Clear WordPress Caches

  • If you have installed a WordPress js/css minify plugin or WordPress cache plugin for example, Autoptimize, W3 Total Cache, WP Rocket, WP Fastest Cache, WP Super Cache, empty all caches from the plugin.
  • Some web hosts, for example, GoDaddy, WPEngine, SiteGround, DreamHost, will also cache web files. You need to clear caches of the web hosting before testing. Please contact your web hosting provider and ask about how to clear caches.
  • Clear caches of your web browser before testing

Add more than 10 songs to WonderPlugin Audio Player

Question:

I can't view more than 10 songs on the jukebox player. I had 10 songs, then went back in and added 2 more songs to the player but it will only show the 10 songs. I cloned the player and saved it as another name, kind of tried everything but it only shows 10 songs. How can this be fixed?

Answer:

By default, there is a maximum limit of 10 audios on one page. If there are more than 10 audios, it will display left and right buttons on the top right of the play list, you can navigate the pages with the buttons.

To change the maximum value, in the plugin, edit the player, step 3 Options tab, click "Advanced options" button, the in the right "Advanced options" field, enter:

data-tracklistitem=20

This will change the maximum value to 20.

Control timing of WordPress carousel

Question:

Is there a way to control the timing of the carousel? The images changes a little too fast so I just want to know if I can make a timing change of the carousel.

Answer:

Yes.

In the plugin, carousel editor, step 3 Options tab, click Advanced Options, then in the Advanced Options field, enter:

data-interval="1000" data-transitionduration="500"

The data-interval specifies the time interval (in milliseconds) between each animation, the data-transitionduration defines the speed of each animation (the transition duration in milliseconds).

Responsive video gallery and auto play

Question:

About the WordPress Photo & Video Gallery, is the gallery responsive? Can the videos be played in 'auto play' or in sequence?

Answer:

1. Yes, the gallery is responsive. In the Options tab -> Gallery Option, there is an option Responsive - Support responsive web design.

2. In the same tab, there is an option "Auto slide". If this option is on, the gallery will  auto play the image slideshow. But it still won't auto play video.

3. In the same tab, there is an option "Automatically play video". When this option is on, it will automatically play video and if the option "Auto slide" is on, it will play in sequence.  But "auto play video" is not supported on mobile and tablets, it's a limitation of the devices.