I upgraded to commercial version, but the free version watermark remains

Product:

All WonderPlugin Products

Question:

I purchased the commercial version and have received my membership login password. I downloaded the commercial version and followed the upgrade instructions as posted on your website, however, the free version watermark remains.

Answer:

Firstly, please goto the plugin menu Overview, check the title of the plugin. For commercial versions, it should say "WonderPlugin PLUGIN_NAME Commercial Version VERSION_NUMBER C".

If it still shows "Free Version", then it means your website is still running the free version. Please follow this tutorial to upgrade: https://www.wonderplugin.com/wordpress-tutorials/how-to-upgrade-to-wonderplugin-commercial-version/

If the title is correct, then it's normally a cache issue. There may be four caches that you need to clear.

1. Web server cache by your web hosts. Some web hosts will cache web files, for example, GoDaddy, WPEngine and DreamHost. Please contact your web hosting provider and ask them whether the web files are cached and how to clear the cache.

2. Website cache or JS minification/combination by your WordPress. If you have a cache plugin installed in your WordPress, for example, WP Super Cache, W3 Total Cache, empty the cache in the plugin. Some JavaScript minification/combination plugins will also cache JS files. If you are using one of these plugins, make sure you empty the cache or re-combine the JS files.

3. Your local web browser cache. Please clear caches of your web browser after you upgrade the plugin.

4. CDN sync. Some web hosting providers use CDN to deliver image and js files. In this case, you need to force to sync your content to all CDN servers. If you are using a CDN, please contact your web hosting provider for how to do this.

Search and replace when moving WordPress site

Product:

All WonderPlugin Products

Question:

I am moving my WordPress development site to production. I did a search and replace in the WordPress database, but the images in the carousel slider still link to the old domain.

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Add plugin js files to footer is not working

Product:

All WonderPlugin Products

Question:

In the plugin, settings menu, I checked the option "Add plugin js scripts to the footer", but the plugin js files are not added to the WordPress footer.

Answer:

The plugin is using WordPress hook wp_footer to print the plugin js scripts to the footer. wp_footer is one of the most essential theme hooks.

The problem is because your WordPress theme does not call the WordPress function wp_footer() and the hook is not enabled. Please contact your WordPress theme provider and ask for how to support the wp_footer hook.

For more details about wp_footer hook and wp_footer() function, please view: https://codex.wordpress.org/Plugin_API/Action_Reference/wp_footer and https://codex.wordpress.org/Function_Reference/wp_footer.

Add space after gallery and left align carousel

Product:

Question:

I am using WonderPlugin Portfolio Grid Gallery Commercial Version 6.0C and WordPress 4.4

I need to add space between your plugin and the text below. I've tried adding it in your skin css and in my style.css and have not been able to figure out how to do it either way. Can you tell me how to make that work?

Similarly, with WonderPlugin Carousel Commercial Version 7.0C, I need to move the vertical carousel to the left.

Answer:

1. In the post/page editor, switch to Text mode, then add the following HTML code after the gallery shortcode:

<p style="margin-top:100px;"></p>

The above code will add 100px gap after the gallery.

2. You could add the following HTML code around the carousel shortcode:

<div style="float:left;">
[wonderplugin_carousel id="2"]
</div>
<div style="clear:both;"></div>

8MB Upload Size Limit

Product:

WonderPlugin Gallery, WonderPlugin Slider, WonderPlugin Portfolio Grid Gallery

Question:

Is 8MB the largest upload size you offer with the WordPress portfolio grid gallery? I tried to add a video file but the video was way too large.

Answer:

8MB is a limit from your web server.

You need to change the web server PHP configuration file to change the limit. If you are using a shared web hosting, you need to contact your web hosting provider and ask them to make the change.

Or you can upload the video file to your web server via FTP client software, then add the video URL link directly to the plugin.

How to display Wistia video in Lightbox Popup

Product:

WonderPlugin Portfolio Plugin

Question:

I use Wistia to house video I wonder how to show the video in lightbox popup.

Answer:

In the plugin, step 1, Click Add Image button:

  1. Select an image for the grid
  2. Uncheck the option "Open current image in lightbox" then enter the Wistia iframe URL to the "click to open web link" field.
  3. Check the option "open web link in lightbox"
  4. You can also check the option "Set Lightbox Size"

wistia lightbox gallery

Display SoundCloud in the Lightbox Popup of WordPress Portfolio Gallery

Product:

WonderPlugin Portfolio Grid Gallery

Question:

Is there any way to display SoundCloud in the lightbox popup?

Answer:

1. Goto Soundcloud, the music, click Share button, then click Embed tab, copy the src value from the provided iframe code.

Do not use the whole iframe code, only copy the value of the src value.

soundcloud-embed

2. In WonderPlugin Portfolio Grid Gallery, Add/Edit Image dialog, enter the src value to the "Click to open web link" text box, check the option "Open web link in lightbox". You can also check the option "Set Lightbox Size".

SoundCloud Lightbox Gallery